Innovation Horizons — 2025 Year-End Letter

From the Leadership of Innovation Horizons
To Our Clients, Partners, and Community

As we close out 2025, I find myself reflecting on what it means to lead in a moment when healthcare in America is shifting beneath our feet. Costs are rising, chronic disease continues its relentless climb, and communities across this country – from San Joaquin Valley to rural Ohio to Ward 7 and 8 in Washington, D.C. – are asking for something simple but profound: care they can trust, delivered by people who understand their lives.

At Innovation Horizons, our mission has always been to meet that call.
We exist to fuel and de-risk innovation, to bring clarity where systems are complex, and to ensure that every solution we help design is grounded in dignity, practicality, and the belief that healthcare works best when it works for everyone.

This year, guided by our values of curiosity, courage, and responsibility, our team delivered some of the most meaningful and far-reaching work in our company’s history.

Interprofessional Education (IPCE): A Foundation for Better Care

In 2025, we strengthened our role as a Jointly Accredited Interprofessional Continuing Education provider. Our programs supported nurses, pharmacists, prescribers, social workers, dentists, community health workers, and direct-care workers — helping them not just learn, but apply knowledge through real-world scenarios, workflow tools, and timely clinical guidance.

We believe deeply that when teams learn together, they deliver better care together. This year reaffirmed that truth.

Statewide Public-Health Partnerships: CDPH & ODH

Our partnerships with the California Department of Public Health (CDPH) and the Ohio Department of Health (ODH) continued to expand. Together, we supported statewide initiatives that strengthen clinicians’ capacity to prevent and manage diabetes, hypertension, obesity, and hyperlipidemia — conditions shaping the lives of millions of Americans.

Through education, coaching, and system redesign, these programs translate evidence into everyday practice, supporting the clinicians who form the backbone of public health.

Education That Reaches Real People: 2025 Course Highlights

Thousands of learners engaged with new offerings across:

Across these platforms, clinicians received practical, case-based learning in cognitive health, chronic disease, medication safety, communication skills, and navigating complex care scenarios.

Some highlights include:

  • Brain Health courses supporting early recognition of cognitive changes, confident communication with caregivers, managing behavioral symptoms, and identifying available supports—with over 1,570 course enrollments and 1,370 course completions across the full library since launch.
  • New DCRx courses offering up-to-date guidance on chronic disease, substance use considerations, medication safety, and public-health priority topics with nearly 60% of licensed DC clinicians engaging in DCRx content —and course development tailored to reflect the District’s newly released 2025 public health priority areas to ensure relevance and real-world impact.
  • Our support for the —reaching over 500 total attendees across both events (approximately 275 participants in the Spring Summit and 245 in the Fall Summit), with 100+ evaluation responses collected for each summit to inform continuous improvement.

These offerings did more than convey new information — they strengthened confidence, improved decision-making, and supported care teams in bringing best practices to life.

Growing the Evidence Base: 2025 Publications

This year, Innovation Horizons contributed several important publications, including:

Public Health Reports (PHR), 2025

“Leveraging State-Supported Continuing Education for Health Care Professionals to Address Public Health Priorities.”
https://pubmed.ncbi.nlm.nih.gov/40819228/

The retrospective analysis of D.C.’s CE ecosystem demonstrated:

  • 15,500+ enrollments
  • A 9% completion rate
  • 8% of completers reporting that courses strengthened their clinical decision-making

Journal of Medical Internet Research (JMIR)

“Harnessing Internet Search Data as a Potential Tool for Medical Diagnosis: Literature Review.” https://mental.jmir.org/2025/1/e63149

A foundation-supported white paper examining how aggregated internet-search patterns can serve as an early signal for emerging clinical conditions.

  • Internet search patterns often rise before clinical diagnoses, suggesting potential for early detection across multiple conditions.
  • Search data can complement traditional surveillance systems when responsibly integrated with clinical information.
  • Significant ethical and technical challenges—privacy, bias, data quality—must be addressed before adoption in healthcare.
  • A transparent governance framework and rigorous validation are essential for safely leveraging search-based insights.

Together, these publications reflect our belief that education and system improvement must be informed by evidence, not assumption.

Digital Safety & Identity Protection: Department of State (DOS)

In 2025, we supported the Department of State (DOS) in the early rollout of a Zero-Trust identity and wellness protection solution designed to safeguard the digital identities of individuals working in high-exposure environments.

As cyber threats grow more sophisticated, the protection of people — and the information they steward — becomes essential to public service and institutional trust.

Advancing Community-Based Care Through CalAIM Technical Assistance

California’s Advancing and Innovating Medi-Cal (CalAIM) initiative is an ambitious Medicaid transformation program to improve health outcomes by addressing the clinical, behavioral, and social needs of individuals who have historically been left behind, people experiencing homelessness, individuals navigating chronic disease, those returning from carceral settings, and families facing complex social barriers, so that community-based organizations and healthcare providers can deliver whole-person care that is coordinated, proactive, and deeply responsive to the realities of the people they serve.

This year, Innovation Horizons supported a diverse group of community-based organizations and safety-net providers across California as they worked to expand or launch ECM and Community Supports programs. Our technical assistance focused on helping organizations build the infrastructure, processes, and partnerships needed to succeed in a rapidly evolving Medi-Cal environment.

  • Building foundational billing and data infrastructure
  • Implementing technology to support ECM and CS delivery
  • Strengthening ECM assessment, care planning and service workflows
  • Supporting organizations seeking to contract with Medi-Cal Managed Care Plans
  • Expanding access for populations with specialized needs
  • Designing rural and multi-site ECM models

Modernizing Housing Access in D.C.: RCCD Portal Powered by Innovation Horizons’ Sheltio Platform

We were proud to support Washington, D.C. in the launch of the Rent Control and Compliance Division (RCCD) Portal, powered by Sheltio — Innovation Horizons’ housing-technology platform purpose-built to modernize access to housing information.

For decades, tenants and landlords navigated rent-stabilized housing through paper forms and fragmented systems. The Sheltio-powered RCCD Portal brings clarity, ease, and modern design to an essential public service.

To understand its potential reach:

  • Over 22,000 D.C. households rely on Section 8 Housing Choice Vouchers
  • More than 90,000 rental units fall under rent stabilization

This portal is built to support these families and property owners with accurate information, transparent processes, and a clear user experience.

Deepening Our Commitment to Brain Health: The DC Health Living with Alzheimer’s Documentary

Our collaboration with DC Health’s Brain Health Initiative grew in new and meaningful ways. Beyond launching new educational modules, we advanced the development of the DC Health Living with Alzheimer’s Documentary — a multi-voice project capturing the lived experience of individuals with Alzheimer’s, their caregivers, and the clinicians who support them.

This documentary is part of a broader effort to create clearer wayfinding pathways for families in the earliest stages of memory change. Our aim is to help carve out a roadmap for early Alzheimer’s that families, clinicians, and community partners can trust — and to hardwire best practices across systems of care.

Learning Collaboratives: Turning Education Into Impact

In 2025, we expanded our investment in Learning Collaboratives — team-based, multi-stakeholder improvement models that accelerate real-world practice change.

Learning Collaboratives turn education into action by enabling:

  • shared accountability
  • peer learning
  • real-time problem solving
  • structured improvement cycles
  • measurable community outcomes

In 2026, we will deepen this work, exploring how Learning Collaboratives can strengthen the impact of medical education and support healthier communities.

Looking Ahead: Care-Model Shifts in Obesity & Emerging Innovation (2026)

Obesity care is on the cusp of major transformation. New therapies, shifting patient expectations, and emerging guidance require thoughtful, responsible preparation.

As we look to 2026, Innovation Horizons will explore opportunities to support:

  • responsible, scalable clinician education
  • coordinated, long-term management pathways
  • team-based care approaches grounded in chronic-disease frameworks
  • innovation strategies that improve safety, access, and patient experience

This is a space where careful, evidence-informed work can make a meaningful difference.

Approved GSA MAS Contractor

Innovation Horizons is proud to share that we are now an approved contractor on the GSA Multiple Award Schedule, allowing federal agencies to access our education and training services through a streamlined and trusted procurement pathway. This milestone reflects our growing role as a partner to government in strengthening workforce capabilities and delivering high-quality, evidence-based learning. Being on MAS expands our ability to support agencies committed to improving care, systems, and outcomes for the communities they serve.

Winner of the DSLBD 2025 Small Business Week Pitch Competition

Innovation Horizons is honored to be named a 2025 awardee under the D.C. Department of Small and Local Business Development’s Equity Impact Enterprise (EIE) Grant Competition, a program designed to strengthen local, high-impact businesses serving the District. This recognition reflects our commitment to advancing public health, education, and community-centered innovation across Washington, D.C. The grant will help us deepen our work with local partners and expand the practical, impact-focused solutions that improve care and opportunity for the communities we proudly serve.

AI as Part of the Modern Clinician’s Toolbelt

Artificial intelligence advanced rapidly this year. Our approach remains grounded in responsibility. AI should support — not complicate — the work of clinicians and the experience of patients.

We continue to focus on use cases where AI enhances safety, clarity, and efficiency, while preserving the human connection at the heart of healthcare.

Our 2025 Community Commitment

In keeping with our annual tradition, Innovation Horizons dedicated time and resources to organizations strengthening the communities we serve, including:

  • Food & Friends (Washington, D.C.)
  • Food Bank of Eastern Michigan
  • Volunteers of America
  • Steps to Freedom (East Los Angeles)
  • Ann’s Center for Children, Youth & Families

Health is shaped by more than care — it is shaped by community.

Looking to 2026

As we prepare for the coming year, our work will continue to advance:

  • The Florida Dental Health Initiative
  • Statewide chronic-disease and cognitive-health programs
  • Early Alzheimer’s wayfinding supports
  • Learning Collaborative infrastructure
  • Responsible AI integration
  • The release of the DC Health Living with Alzheimer’s Documentary

What guides us is the same principle that has guided us since the beginning: build practical, compassionate solutions that help clinicians, families, and communities navigate what comes next.

In Closing

Progress is not guaranteed — it’s earned. It takes clarity, partnership, and persistence. This year, our clients and collaborators demonstrated all three.

On behalf of our entire team:
thank you for your trust, your partnership, and your commitment to improving lives.

Here’s to 2026 — and to what we will build together.

— Gregory Downing, DO, PhD, Founder, President, Innovation Horizons

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