Reports To: Full-Time · 1 FTE
Employment Type: Full-Time · 1 FTE
Schedule: Monday–Friday, 8:00 AM – 4:30 PM EST
Location: Preferred Hybrid up to 4 days a month in local on-site client meetings if in the Washington, DC area- remote if outside of the DMV area, travel up to 5% if lives in DMV area 10% if lives outside of DMV)
Salary Range: $85,000 – $105,000
The Opportunity:
We are seeking a Medical Education Coordinator who brings energy, ownership, and a go-forward drive to everything they do. This is a full-time, single-contributor role sitting at the operational and creative heart of our education programs. You will manage program logistics, support content development in Articulate, coordinate accreditation processes, and help us continuously raise the bar on the learner experience. If you are energized by building — not just maintaining — this is your role.
What You’ll Own
Program Coordination & Delivery
- Manage end-to-end logistics for Continuing Medical Education (CME) activities including scheduling, faculty coordination, participant communications, and materials management across live, virtual, and on-demand formats.
LMS Administration (Ethos)
- Maintain and manage course content, learner records, completion tracking, and reporting within the Ethos LMS platform; serve as a primary point of contact for learner support and troubleshooting.
Accreditation Compliance
- Support in-house IPCE and IACET accreditation processes including activity documentation, faculty disclosures, evaluation administration, and maintaining audit-ready records in compliance with ACCME, ACPE, and ANCC standards.
Content Development Support
- Collaborate with instructional designers and subject matter experts to develop and update course content using Articulate 360 (Rise and/or Storyline); help ensure all courses are engaging, on-brand, and educationally sound.
Funding & Reporting Support
- Assist with deliverables tied to state and federal grant funding including outcome tracking, progress reports, and learner data summaries; support the administration of growing pharma-funded educational programs in accordance with applicable compliance standards.
Quality & Continuous Improvement
- Collect and synthesize learner feedback, analyze program outcome data, and leverage engagement analytics to continuously evaluate effectiveness and surface actionable insights — always with an eye toward doing it better. Apply data-driven decision-making to shape learner experience and ensure programming evolves in response to real performance patterns.
Augmented Content Production
- Utilize AI-assisted authoring tools, adaptive content technologies, and augmented production workflows responsibly with SME review to develop scalable, high-quality educational materials — accelerating output without sacrificing clinical rigor or instructional integrity.
Cross-Functional Contribution
- Pitch in on organizational needs as they arise — from onboarding new learners to supporting business development proposals, new program launches, and special projects.
What You Bring
- 2–4 years of experience in medical or continuing education, healthcare administration, or a closely related field
- Familiarity with IPCE, IACET, ACCME, ACPE, or ANCC accreditation standards and documentation practices
- Hands-on experience with Ethos CE or a comparable continuing education LMS platform
- Working knowledge of Articulate 360 (Rise and/or Storyline) for e-learning content development
- Excellent organizational skills — you keep programs running smoothly and records audit-ready
- Proactive, self-starting mindset — you see what needs to happen and move on it without being told
- Strong written and verbal communication skills; comfortable working across clinical, operations, and external partner audiences
- Demonstrated business development and marketing experience — required; you understand how to position programs, support proposals, and contribute to the growth of the organization’s educational portfolio
- Genuine commitment to the mission of making free, high-quality education accessible to healthcare professionals
- Demonstrated experience using learner data and engagement metrics to shape educational strategy and drive measurable improvements in outcomes Familiarity with augmented content production methods, including assisted authoring or adaptive content tools that elevate the quality and scale of instructional material
Nice to Have
- Experience supporting pharma-funded or commercially supported CE programs
- Familiarity with state and/or federal grant-funded healthcare programming
- Background in instructional design or adult learning principles
- Prior experience in a startup or high-growth organizational environment
- Washington, DC area presence preferred for occasional in-person collaboration
Why Join Us
Our education is free to every learner because we believe access to excellent CE should not depend on a budget line. The person who fills this role helps make that possible — coordinating programs that are rigorous, accredited, and genuinely useful to the healthcare professionals who take them. You will have real ownership, a collaborative and mission-aligned team, and the opportunity to grow alongside an organization that is building something worth building.
